Live Tellers

A personal video experience at our Branch traditional ATMs.

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A personal video experience at our Branch traditional ATMs..

A Welch State Bank Teller, you know and trust, can assist with many of the same transactions you conduct at our branches, all from the comfort of your car.

A Live Teller will populate on the screen maintaining the warm, personal service from our dedicated staff that you have come to expect.

What can a Live Teller do at a traditional ATM?

Make deposits and withdrawals without your debit card

Our Live Tellers can look you up by name or account number and even scan your ID if necessary like we do in-branch.

Easily deposit cash or checks without a deposit slip

Make loan payments

Review your transactions

Speak with a live teller

Live tellers are available 8 am to 5 pm Monday– Friday at our tradiational Branch ATMs

Transfer Money

Easily transfer money from one WSB account to another WSB account

No debit card needed

You do not need to have your debit card to conduct a Live Teller transaction.

Tap

Simply tap the screen to get started with your transaction, No debit card needed.

Talk

Connect with a friendly Welch State Bank Teller who will run your transaction from the ATM.

Transact

Complete your banking tasks with ease and confidence – all from the comfort of your car!

Frequently Asked Questions

Are the Live Tellers replacing current staff?

Not at all! Our Live Tellers are not replacing any of our staff. We have hired additional staff and created a new department with this new service.

Do these Live Tellers work for WSB?

Yes! All of our Live Tellers are Welch State Bank employees and work at our Steve Owen’s location in Miami. We wouldn’t let just anybody handle
your money. They have the same expertise as the staff you know and trust inside the bank lobby. Currently, all of this team has been working in
our branches, so you may even see a familiar face.

Why is Welch State Bank offering Live Tellers?

We’re always looking for ways to provide flexible solutions and options. Live Tellers that can assist at our traditional branch ATMs and opens up a lot of new and different opportunities for you, our customers. We can provide faster and more convenient service for certain transactions and we look forward, in the future, to have extended hours to better serve you with a smiling face.